Campus Security survey says ...

A lot of good news and good suggestions have already come out of the Campus Security survey results. Just over 400 people completed the survey, which has been available online since Feb. 2018.

More than 80 per cent of survey respondents reported feeling either generally safe or very safe at UCalgary and approximately the same percentage rated the overall performance of Campus Security and the competency of Campus Security members as either good, very good or excellent.

Brian Sembo, chief of campus security, says he was pleased to see results reflecting the strong safety culture that he and his team help to promote at UCalgary.

“It was great to see positive responses to those reputational questions,” says Sembo. “We work directly with our community members and it’s important that people trust our team and feel comfortable reaching out to us.”

The power of suggestion

In addition to direct question responses, Sembo’s team has also been digging into the hundreds of comments that came in through the survey’s final question inviting suggestions about how Campus Security can better serve the campus community.

Comments ranged from glowing to critical, and tended towards some recurring themes such as video surveillance (most want more, but a couple of respondents want less), bicycle theft, and the desire for a greater Campus Security presence throughout the day and after hours.

“The comments have sparked some important questions, conversations and plans,” Sembo says. “It’s clear that our community wants more information about certain aspects of Campus Security, and we are looking at ways to provide more detail about our work on campus.”